Office 168/52 is an always-on business intelligence layer that powers Bob, your AI agent, across customer service, operations, and workflows.
We believe every business deserves an always-on intelligence layer that learns, remembers, and acts—without the cost and complexity of building it yourself. Office 168/52 (formerly known as Ask Bob) exists to power that: one platform that runs 168 hours a week, 52 weeks a year, so Bob—your AI agent—can handle customer service, operations, and workflows while staying grounded in your content and your rules. We're not selling a chatbot. We're selling the infrastructure that makes a single, trustworthy agent possible.
At Office 168/52, we believe that every business deserves world-class customer service, regardless of size or budget. Our mission is to democratize AI-powered customer support by creating intelligent agents that learn your business inside and out. Office 168/52 is the company that builds and operates the Bob agent.
We're not just building another chatbot platform—we're creating an always-on layer that truly understands your products, services, and customers. Our autonomous learning technology continuously improves, ensuring Bob gets smarter every day.
Office 168/52 was founded in 2024 by a team of AI researchers and business professionals who were frustrated with the limitations of existing customer service solutions. We saw businesses struggling with:
We set out to change this by creating an AI platform that learns autonomously, integrates seamlessly with existing business systems, and scales from small businesses to enterprises.
Our AI doesn't just follow scripts - it learns your business by analyzing your website, products, customer interactions, and feedback.
Works with your existing e-commerce platform, CRM, and business tools. No complex setup or technical knowledge required.
Get insights into customer behavior, common questions, and business opportunities through our comprehensive analytics dashboard.
Our AI continuously learns and improves, getting better at handling your customers' needs with every interaction.
Start small and grow. Our pricing scales with your business, making enterprise-level AI accessible to everyone.
Your business data stays secure. We follow strict privacy standards and give you complete control over your information.
We're a diverse team of AI researchers, software engineers, and business professionals united by a passion for making AI accessible to every business.
Former AI research lead at Google with 10+ years experience in machine learning and natural language processing.
Full-stack engineer with expertise in scalable AI systems, previously at Microsoft and Tesla.
PhD in Computer Science, published researcher in autonomous learning systems and conversational AI.
Every decision we make is guided by what's best for our customers and their success.
We push the boundaries of what's possible with AI to solve real business problems.
We believe in open communication, clear pricing, and honest relationships.
We're committed to helping businesses grow and succeed with AI-powered customer service.
Ready to revolutionize your customer service? Get started today and see how Office 168/52 can transform your business.
Have questions? Contact our team - we'd love to hear from you!